Capita PLC is a consulting, transformation and digital services company. The company’s business is to provide solutions to transform and simplify communications between businesses, customers, governments and citizens. It operates through two main divisions: Public Service and Experience in the UK, Europe, India and South Africa. The Public Service is a provider of Business Process Services (BPS) and technology services to the UK Government. Public Service Department sectors include education and learning, local government, health and wellbeing, defence, security and fire, justice, central government and transport. The Experience Department is responsible for designing, transforming and delivering customer experience solutions across the UK, Germany and Europe. The Division of Expertise’s sectors include Financial Services, Technology, Media and Telecommunications (TMT), Multi-Industries, Energy & Utilities and Retail.
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