Windows 10: Microsoft will fix the error with USB printers

Microsoft confirms that an update to Windows 10 Caused problems with printers connected via USB. The company says that the KB5014666 update is causing the problem. Born at the end of June but Microsoft to get to know Only today that there are problems.

Windows 10 printers and USB error

According to the company, the error causes Windows 10 to show duplicate copies from a single printer with the “Copy1” suffix. More importantly, applications that refer to a specific printer by name cannot print a document.

Microsoft says it is working to resolve the issue in a future update. In the meantime, users can try temporary solutions:

  • Open the Settings app, go to “Bluetooth & Devices,” then select “Printers & Scanners.”
  • If it appears that there is a duplicate installation of an existing printer, for example with the suffix “Copy1”, check if printing works for that printer. This printer should work as expected.
  • If it is necessary to use the original installation of the printer and not the copy, right-click on the copy of the printer, select “Printer properties” and choose the “Ports” tab. Monitor the port being used.
  • Open Printer Properties on the original printer and select the Ports tab. From the displayed list, select the port option your duplicate printer is using. If the original printer is working normally, the duplicate printer can be deleted.

If the above steps do not restore your printing capabilities, Microsoft recommends that you try the following:

  • Update the printer driver for your device.
    • If you already have the latest driver, check your printer manufacturer’s website for device firmware updates.
  • If problems persist, uninstalling and reinstalling the printer may help.
    • Turn off the printer and unplug all cables.
    • Open the Settings app, go to “Bluetooth & Devices,” then select “Printers & Scanners.”
    • Select the affected printer and select the “Remove device” option.
    • Reboot your device.
    • Turn on your printer and reconnect it to your device.
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About the Author: Octávio Florencio

"Evangelista zumbi. Pensador. Criador ávido. Fanático pela internet premiado. Fanático incurável pela web."

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