Three tips for working effectively in Spain and Portugal

Three tips for working effectively in Spain and Portugal

Posted on Apr 1, 2018 at 10:00 AM

Founder of Intercultural Routes, author of A Methodology for Decoding Cultures and Their Effects on Professional Behavior, Natalie Loren directed writing the book Communication and cooperation with the Spaniards and the Portuguese. Highlight three cultural and occupational characteristics.

#1 Centralizing Decision Making

In Spain, the decision is at the highest level. With regard to personnel, a contract or agreement must be signed with the person of higher rank: this will allow the project to move forward. “Only then will the team members take charge of the project according to their skills”Natalie Lauren warns. This is also the case in Portugal. In the large Portuguese banks and institutions the centralization of decision-making is no less important than in France, Statements by Natalie Loren. In small and medium businesses, business leaders make decisions in a very short period of time. »

#2 Familiarity in Spain, respect for nicknames in Portugal

If hierarchy exists in Spanish companies, formality (usted, in Cervantes language) is not the norm, even with a president. “It is not considered a sign of respect in Spain, Natalie Loren insists. Avoid it as much as possible during the discussion ». Another sign of separation from the signs of strength, Each other’s surnames are not of particular importance in everyday life in Spain.. The situation is different in Portugal, where the use of addresses appears to be a common practice, both in writing and orally. “Reveals the prevalent formalism in Portugal and the importance given to hierarchy”she explained.

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#3 The importance of the network

In Spanish and Portuguese cultures, polarization plays a full role. “The network in Spain is more important than studies and diplomas, Notes Natalie Lauren. You will rarely be asked about your training. The network is more appreciated for professional development ». Network maintenance is facilitated by warm relations between collaborators. The same is true in Portugal where the concept of community plays a major role. “The human relationship you establish with your Portuguese-speaking colleagues is essential in the context of your cooperation, Confirms Natalie Loren. These relationships are relatively simple to construct. The Portuguese are curious, respectful and open to discussion. They will always try to create synergy. »

“The Iberian Peninsula. Communication and Cooperation with the Spaniards and the Portuguese”, under the direction of Nathalie Lorrain, Afnor Editions

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About the Author: Irene Alves

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