AMD then changed its mind and called on the complainant to return his graphics card for investigation. It seems that a few copies of the Radeon RX 7900 XTX are already suffering from overheating.
On Reddit, owners Radeon RX 7900 XTX MBA (by AMD) The observed temperatures are up to 110°C. One of them, u/nero1338, reported this phenomenon eight days ago. Its graphics card reaches this temperature in Call of Duty Modern Warfare II (2022). At this point, the fans run at full capacity but fail to cool the GPU, lowering frequencies so as not to wait for a critical threshold. Contact AMD Support. First, the RMA service (Return of the merchandise license) He replied that this temperature was normal. Then the company changed its mind and offered to return his graphics card for examination.
Department One’s response to his request was: “Thank you for your email. Temperatures are normal. If you have any other issue, please let us know. Thanks for contacting AMD.” However, a few hours ago u/nero1338 reported that an AMD employee had just contacted him to invite him to send his graphics card to Canada (the user is in Germany), which he would do.
An issue affecting a few Radeon RX 7900 XTX MBA stakes
It seems that this issue is not isolated; Several customers reported the same problem. According to the analysis carried out by Der8auer in a video released yesterday, this temperature rise will be related to several factors: the assembly pressure, the quality of the application of the paste and the heat pads.
Not all MBA cards have this problem and custom forms are excluded. If your copy reaches these temperatures, feel free to contact AMD. For our part, our test version (testing done in partnership with Igor Walusik) rarely exceeded 85 degrees Celsius. However, higher temperatures can sometimes cause the GPU clock to drop temporarily, until the fans lower the temperature a few degrees.